SamuKata
ticketsbot
ticketsbot

patreon


WIP: Modmail

Thought I'd write a post for patrons to give you a bit of a sneak peek behind the scenes.

A while ago, someone suggested to me that I integrate a "modmail" feature into the bot, through which users can open a ticket via a DM with the bot, as well as being able to open tickets the normal way.

In modmail style tickets, the user will DM the bot throughout the whole process, and messages will be relayed between the user's DMs and a staff-only channel, without the user.

I don't have a firm ETA on this feature, but I hope that I'll be able to get it fully implemented within the next month.

Thank you all for supporting the bot, I really appreciate it.

Comments

How are we on this? Has it been abandoned?

dangerBEclose

Can i modify the bot picture ?

ozimods Creators

i am unable to use the purchased premium services, please assist

KingBlack Canarsie

Yes! I think the mod mail feature would be nice to have too

Yami Sanchez

he doesn't care

John

same

Dr Sprachfeler

The instructions seem wrong. Pressing the whitelist button to add a bot just takes me back to pay again even though I have already paid. I have asked for help twice now on the server.

Jay Vampyre

make it so you can set it so only certain roles can see some channels

Cave Networks

Please join the support server and create a ticket for bot issues :)

Ben

the bot not working

MARDOCH MA


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