WIP: Modmail
Added 2020-03-13 23:54:38 +0000 UTCThought I'd write a post for patrons to give you a bit of a sneak peek behind the scenes.
A while ago, someone suggested to me that I integrate a "modmail" feature into the bot, through which users can open a ticket via a DM with the bot, as well as being able to open tickets the normal way.
In modmail style tickets, the user will DM the bot throughout the whole process, and messages will be relayed between the user's DMs and a staff-only channel, without the user.
I don't have a firm ETA on this feature, but I hope that I'll be able to get it fully implemented within the next month.
Thank you all for supporting the bot, I really appreciate it.
Comments
How are we on this? Has it been abandoned?
dangerBEclose
2023-11-28 18:43:20 +0000 UTCCan i modify the bot picture ?
ozimods Creators
2022-01-02 04:40:45 +0000 UTCi am unable to use the purchased premium services, please assist
KingBlack Canarsie
2021-10-07 21:54:29 +0000 UTCYes! I think the mod mail feature would be nice to have too
Yami Sanchez
2021-05-07 05:51:07 +0000 UTChe doesn't care
John
2021-05-02 03:05:16 +0000 UTCsame
Dr Sprachfeler
2021-04-26 14:14:20 +0000 UTCThe instructions seem wrong. Pressing the whitelist button to add a bot just takes me back to pay again even though I have already paid. I have asked for help twice now on the server.
Jay Vampyre
2020-12-14 03:47:03 +0000 UTCmake it so you can set it so only certain roles can see some channels
Cave Networks
2020-10-20 18:38:31 +0000 UTCPlease join the support server and create a ticket for bot issues :)
Ben
2020-05-26 15:45:50 +0000 UTCthe bot not working
MARDOCH MA
2020-05-22 12:25:47 +0000 UTC