Special offer update (EDIT)
Added 2023-07-23 12:16:22 +0000 UTCHello all! Thank you all so much for those who joined the Fire tier to get a sticker. I’m very excited to get them to you. However, there was a lot of bugginess happening on patreon yesterday (I don’t know if this is related to what’s happening to me or not.) But usually once the special offer ends I get a list of everyone’s mailing information. This time it just gave me a blank list. I even tried it again twice (running the offer for just an hour and seeing if it would update after that.)
I contacted Patreon Support about this and hopefully they’ll get back to me soon. I just wanted to let everyone know what’s happening and if there is a bit of a delay. I’m very sorry about this it’s been frustrating. I have all the envelopes ready to go too and that was just the last thing I needed. I’ll message everyone individually on that tier if I have to, but hopefully it’ll get fixed. 😭
EDIT: Okay good news!! I figured out if I go through individually to each patron’s profile I can see their mailing/contact info. That is gonna take some time doing it that way, but I am just relieved I still have access to that info. I can get started on putting the envelopes together while still waiting for Patreon’s response.
Comments
Do you think I could still be able to have a sticker from subscribing to fire? I have to cancel it before the next payment cause I don't have any money and my card is already overdrafted. I just really wanted a sticker so I could show everyone my favorite artist 🥺
Tomurasfleshlight
2023-07-24 18:19:59 +0000 UTCI think it's been fixed. The subscriber numbers are showing again! 🤩
Onyx
2023-07-23 19:26:20 +0000 UTCYeah yesterday, all creators said they had “0” patrons and I couldn’t see any patrons even listed on my end. And oh wow that’s something I’ve noticed too! I wasn’t getting notified by any new posts either. From people I subscribe too or even myself cause I have it set up to get an email when I do. Just been getting 0 notifications whatsoever including new patrons or messages on here. 😵💫 The app has always had its bugs but this might be the worst I’ve seen it.
birf
2023-07-23 18:20:03 +0000 UTCI just finished doing some double checking and I didn’t even know about this until just a bit ago. I generally use the mobile app but the yesterday night, I had to uninstall and reinstall the app because I wasn’t getting any notifications despite having them set to show me and going into settings to double check it didn’t just stop for some reason. Not only was I not getting notifications, none of the folks I support were posting anything - which was a lie and I’m still finding posts that hadn’t immediately showed up when I reinstalled from my creators. I am fire tier and I’ve had my address saved for a long time now, so I hope that has stayed that way. Sometimes the app is just… blegh.
Little Feather🪶
2023-07-23 12:47:44 +0000 UTCAll good! Hopefully they'll get in touch with you ASAP and sort it out. I've only had to contact them once, but they responded quickly and were surprisingly nice. 😌
Nat (radiodread)
2023-07-23 12:18:32 +0000 UTC
