Heads up for EU Patrons
Added 2019-09-18 21:04:37 +0000 UTCHi All,
Just received an email about added security for EU patron pledges. If you live in the EU, please see the following message. If you live anywhere else, please disregard this message.
A new EU law is going into effect this month that will require Patreon to add an extra security step for EU patrons. This is to reduce fraud for card holders, and all companies with EU customers are required to comply.
As a result, some of your patrons may see a pop-up from their bank when pledging or updating payment methods that requests a username and password, a code sent to email or text, or any other authentication method supported by their bank. If your patrons have any questions or issues with one of these popups, it’s best to suggest that they contact their bank directly, as Patreon does not control the form.
To learn more, check out this article in our help center.
Just wanted to make you aware of the added security.
As for the new project, we're having rehearsal next week, so I'll have an update at that time.
Thanks everyone for your support,
James
