A question about Patreon
Added 2017-05-29 01:26:22 +0000 UTCOk here is my issue:
Everyone above $5 gets early access. Usually it would be much earlier but for this one it will be a day or maybe less. That is because this is a big release for me and Brainfeeder are helping me promote it and it makes more sense if it comes out everywhere at more or less the same time.
Now I don't want Cream getting leaked out to everyone before the launch so I created a password protected Vimeo video and will give all the early access folk the password a day early (whilst kindly asking that you don't share it)
The actual properly released video itself is going to be on Youtube and that is the one I want to share with the public, not the vimeo one
OK so the question is: when I post the early access one - does it just charge people above $5 or does it charge everyone?
If it only charges the $5+ then how do I make sure they don't get charged again for the normal release.
OR do I not charge for the early access - and just charge everyone at once for the regular release? and just hope the $5+ don't all change or remove their pledges once they have watched it?
TL;DR
OK I know I have over explained and complicated this but what is the correct Patreon way of releasing something early to those above a certain tier? I know there is an early access option but it doesn't do what I want it to.
Comments
I heard you say in an interview you made some 20 minute long cartoons when you were just starting out, do you think those will make it onto this site at some point? I'm sure we'd all love to see them
Will Davenport
2017-06-19 19:00:40 +0000 UTCOh, yeah I can imagine, they'd do anything for the traffic. Anyway, I'm glad you're doing Patreon, I've followed your work since the very beginning so it's great to now be involved in a tiny way.
Robbie Cumming
2017-06-05 20:02:48 +0000 UTCI will do that in the future but with Cream I didn't want sneaky blogs to post it out before my official release and get all the traffic. That tends to happen.
David Firth
2017-06-05 19:57:00 +0000 UTCHi David, I usually just publish my videos just to Youtube but as unlisted for about 12 hours before releasing to the general pubelicks. I know that probably doesn't help at all but might be of interest!
Robbie Cumming
2017-06-05 19:29:32 +0000 UTCGood spot though, I didn't think of that.
Bester
2017-05-30 05:41:45 +0000 UTCTwo ideas: 1. Forget the Vimeo version. Just do YouTube, but keep the video as "Unlisted" for a couple of days. If those that have paid for EA share they're shooting themselves in the foot. Then you can keep the same URL in the Patreon post, just changing the YouTube status to "Public". Alternatively, my other idea would be to simply edit the Patreon post to change from the Vimeo to the YouTube link after the EA period is over.
Dan Alsop
2017-05-29 23:41:26 +0000 UTCHi David, maybe you could ask the Patreon staff about this issue which is probably a common one?
Michael Graf
2017-05-29 18:54:02 +0000 UTCYou could charge everyone for the early access release, and then not charge for the actual release. If it's only about a day early I can't see it upsetting too many people.
Nimboon
2017-05-29 11:33:00 +0000 UTCThis is usually how it's done. It's a nice gesture to make an effort with passwords and whatnot but at the end of the day, er, that is- it would be only one day, so it's not that big a deal for most patrons I should wager. I think I can speak for the majority in that we want to support content creators above all and getting extras is a nice bonus but not the be all and end all. That's all.
MagikGimp
2017-05-29 10:44:58 +0000 UTCYou could upload the film earlier on youtube, keeping it unlisted and posting a link in a post that is only available to $5 people and above (Patreon lets you post things only to certain tiers) people could still leak it but there really isn't any way to make sure that it never leaks.
Simon the Delusional
2017-05-29 09:52:08 +0000 UTCremove early access as a feature, make a different $5 reward, problem solved
2017-05-29 04:27:35 +0000 UTCNo. I don't want the $5+ post to ever go public because it links to a different version of the video - a password protected version that is only for early access people. The one for everyone else will be on Youtube.
David Firth
2017-05-29 04:12:18 +0000 UTCIt appears you can set up an EA post that goes public after x number of days. <a href="https://patreon.zendesk.com/hc/en-us/articles/115001971426-How-do-I-setup-an-early-access-post-" rel="nofollow noopener" target="_blank">https://patreon.zendesk.com/hc/en-us/articles/115001971426-How-do-I-setup-an-early-access-post-</a> Is this what you meant?
Arron Craig
2017-05-29 03:35:51 +0000 UTCIt is informative but doesn't address the main part of the problem which is the time difference between the 2 releases. Early access needs to be at least a day early in my opinion.
David Firth
2017-05-29 03:31:16 +0000 UTCThis may help David, Probs not though. <a href="https://www.reddit.com/r/patreon/comments/69bi77/how_tier_rewards_work/" rel="nofollow noopener" target="_blank">https://www.reddit.com/r/patreon/comments/69bi77/how_tier_rewards_work/</a>
Arron Craig
2017-05-29 02:38:12 +0000 UTCI don't have an answer, but be assured that i wouldn't remove my pledge between the 2 videos... that would be just mean man
jou
2017-05-29 02:07:25 +0000 UTCI'm pretty sure you'll want to charge once it's officially released on the 30th. Though in doing so, hopefully people won't back out before you release. Then again, it's only one day, not much time for anything major to happen
Brian Gama
2017-05-29 02:03:08 +0000 UTCJust post the link and password as a message to all $5 tier + people, or not? Alternatively, why not release it on Patreon using the standard early access mechanism? If a punk really wants to leak it one day ahead, he will also manage to leak a PW protected one.
Aleks
2017-05-29 02:02:34 +0000 UTCGood question...know this isn't much help but love the tags
Ceecee Costly
2017-05-29 01:49:25 +0000 UTCI've seen different Patreon pages do it differently. A few do the messages, some post the preview up here then don't post it on the release day so it just gets released on YouTube then. If you are wanting to password protect it then messaging is probably the safest bet!
V3XXE
2017-05-29 01:48:03 +0000 UTCIs that the normal way of doing it? That's probably the best option really.
David Firth
2017-05-29 01:45:04 +0000 UTCWhatever your decision I'm looking forward to viewing the release
John
2017-05-29 01:39:26 +0000 UTCI'm certainly not going to be charging anyone extra. I think I might just post the early access link without charging and hope the nice folks stay with me.
David Firth
2017-05-29 01:37:03 +0000 UTCyeah I should have asked them earlier - it says "due to a large volume of queries - answers may take 2 working days" . Anyway I think I can work it out if no one knows.
David Firth
2017-05-29 01:36:15 +0000 UTCThat way when the normal post goes out it will charge everyone at the normal level.
V3XXE
2017-05-29 01:36:13 +0000 UTCYou can private message everyone over a certain pay level in one go. Put the link and password in there, then it shouldn't charge extra :)
V3XXE
2017-05-29 01:35:27 +0000 UTCI'm ok with giving an extra 5 for early access.
John
2017-05-29 01:32:51 +0000 UTCIsn't there a Help option for the website you could contact? Not saying we don't care just feel like you'd get better results from them
Connor Armenti
2017-05-29 01:31:32 +0000 UTCI don't know. :'(
Cameron Jorgensen
2017-05-29 01:31:09 +0000 UTC